Workforce Attendance

Attendance data your payroll team can trust.

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Schematic representation of the Workforce Attendance interface. Product screenshots are provided during a demo.

Overview

What Workforce Attendance does

Workforce Attendance records presence: arrivals, departures, breaks, late starts, early leaves, absences and their justifications. It is designed to sit next to Workforce Management so planned time and worked time can be compared directly.

Exports are structured for payroll and HR systems, and every adjustment keeps a record of who made it and why.

  • Clock-in / clock-out
  • Absence & exception tracking
  • Payroll-ready exports

Key Benefits

Why operations adopt it

01

One version of the truth

Planned time and worked time reconciled in the same place.

02

Fewer payroll disputes

Adjustments are traceable, justified and approved before export.

03

Visible absenteeism patterns

See recurring absence and lateness by team, shift and site.

04

Supervisors stop chasing paperwork

Justifications, approvals and corrections move through one queue instead of arriving by email, message and hallway conversation.

Capabilities

Capabilities

Configured by your own administrators — not hard-coded into the application.

01

Attendance capture

Web clock-in with configurable rules per site, shift and role.

02

Exception management

Late arrivals, early departures and missed punches raised for supervisor review.

03

Absence types

Configure paid, unpaid, medical and authorised absence categories.

04

Justification workflow

Agents submit evidence, supervisors approve or reject, and the record keeps both.

05

Schedule reconciliation

Compare attendance against the published schedule interval by interval.

06

Payroll export

Structured period exports for payroll and HR systems.

07

Overtime and extra hours

Capture and approve time worked beyond the published schedule, kept separate from ordinary hours for payroll.

08

Audit trail

Every adjustment records who made it, when and why, so a payroll query can be answered from the record itself.

Use Cases

Where it is used

Multi-site attendance control

Apply different attendance rules per location while reporting centrally.

Payroll period close

Close the period with approved exceptions and a clean, exportable dataset.

Hybrid and home-based teams

Apply one attendance standard to agents on site and at home, with the same exceptions raised for the same reasons.

Integrations

Connects with

Integration availability is confirmed for your environment before any commitment is made.

See Integrations
Payroll Systems Custom Integration

Period exports mapped to your payroll provider’s expected format.

HR Systems Custom Integration

Employee, contract and absence data exchanged with your HR platform.

LDAP Available

Authenticate users and synchronise directory attributes from an LDAP service.

Active Directory Available

Directory synchronisation for user provisioning and group-based access.

REST API Available

Every application exposes a documented REST API for reading and writing its own data.

SFTP & File Exchange Available

Scheduled import and export of structured files for systems without an API.

Architecture

How it is built

This application runs as a multi-tenant SaaS product with its own data isolation, role model and API. It can operate entirely on its own, or exchange data with your existing systems through the connector layer.

Multi-tenant isolation

Each customer operates inside an isolated organisational environment. Data, users, configuration and reporting are scoped to a tenant at the application layer.

Role-based access control

Permissions are granted by role, and roles are scoped to the tenant, team and function that requires them.

API authentication and scoping

Integrations authenticate with issued credentials limited to specific endpoints and data, and can be revoked independently.

See Workforce Attendance in a working environment.

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