17 Coming Soon Platform & Infrastructure

PBX Provisioning

Extensions, devices and users, provisioned consistently.

This application is in development. Ask to be notified when it becomes available, or tell us what your operation needs from it.

Schematic representation of the PBX Provisioning interface. Product screenshots are provided during a demo.

Overview

What PBX Provisioning does

Provisioning is repetitive work that punishes inconsistency. PBX Provisioning applies templates so every extension, device and user profile is created the same way, and records who changed what.

It operates against the telephony platform you already run through its connector; it is not a replacement for your PBX.

  • Provisioning templates
  • Bulk operations
  • Change history

Key Benefits

Why operations adopt it

01

Consistency by default

Templates remove the variation that manual provisioning introduces.

02

Onboarding at speed

Provision a full team in one operation instead of one record at a time.

03

Traceable changes

Every provisioning action is attributed and reversible.

Capabilities

Capabilities

Configured by your own administrators — not hard-coded into the application.

01

Profile templates

Define standard configurations per role, site, department or client.

02

Bulk provisioning

Create, update or retire many records in a single controlled operation.

03

Device management

Track device assignment, model and configuration state per user.

04

Directory synchronisation

Align users with LDAP or Active Directory as staff join and leave.

05

Change history

A full audit trail of provisioning changes with the ability to revert.

06

Platform connector

Apply changes to the telephony platform already in production.

Use Cases

Where it is used

Rapid team onboarding

Bring a new campaign team into production in a single provisioning run.

Multi-site standardisation

Apply one configuration standard across every location.

Integrations

Connects with

Integration availability is confirmed for your environment before any commitment is made.

See Integrations
Asterisk Available

Connector for Asterisk-based telephony environments — one of several supported platforms.

LDAP Available

Authenticate users and synchronise directory attributes from an LDAP service.

Active Directory Available

Directory synchronisation for user provisioning and group-based access.

REST API Available

Every application exposes a documented REST API for reading and writing its own data.

SFTP & File Exchange Available

Scheduled import and export of structured files for systems without an API.

Architecture

How it is built

This application runs as a multi-tenant SaaS product with its own data isolation, role model and API. It can operate entirely on its own, or exchange data with your existing systems through the connector layer.

Multi-tenant isolation

Each customer operates inside an isolated organisational environment. Data, users, configuration and reporting are scoped to a tenant at the application layer.

Role-based access control

Permissions are granted by role, and roles are scoped to the tenant, team and function that requires them.

API authentication and scoping

Integrations authenticate with issued credentials limited to specific endpoints and data, and can be revoked independently.

In development

Tell us what you need from it

This application is in development. Ask to be notified when it becomes available, or tell us what your operation needs from it.

An honest note

We do not publish demos or screenshots of applications that are still in development. If timing matters to your decision, ask us for the roadmap position directly.